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PRIVACY POLICY

Welcome to KBH Københavns Møbelsnedkeri. When visiting or shopping at this website You accept the terms and conditions stated in this document.

PRICES

All prices on our online store includes danish vat which is 25%. KBH Københavns Møbelsnedkeri makes certain reservations as to products which may be out of stock and as to mistakes or changes in prices.KBH Københavns Møbelsnedkeri reserves the right to update the site whenever needed.

SHIPPING

We deliver globally from Denmark. Goods will be dispatched within 2-14 days of the payment being cleared. If an item is momentarily out of stock, and delivery takes a little longer, we will inform you via e-mail. Freight price upon request.

PAYMENT

As a customer You do not need a Paypal account, but all payments are processed through Paypal, a completely secure, well-trusted online payment processor. All major debit and credit cards are accepted. For details regarding Paypal visit www.paypal.com. Please do not hesitate to contact us If You require information about our products or advise about your order – email us at info@kbhsnedkeri.dk

RETURN POLICY

We will exchange or refund any item you are not happy with, provided they are returned in their original condition within 14 days of receipt. Please ask for proof of postage from the post office for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit. Delivery charge and returned postage will only be refunded if the item is faulty. If an item you have received is damaged, please inform us within 24 hours of delivery, to arrange for a replacement to be sent. In the case of faulty goods, we will reimburse you in full (the cost of the product and postage). In the case of non-faulty goods, we will reimburse you for the cost of the product only.

Please send all returns to: KBH Københavns Møbelsnedkeri – Sturlasgade 14 – 2300 Copenhagen S – Denmark

DISPUTES

Any dispute that involves KBH Københavns Møbelsnedkeri will be cleared according to danish laws and regulations and a danish court will be used, unless the danish law prescribes it differently.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, data compilations, is the property of KBH Københavns Møbelsnedkeri or its content suppliers and protected by danish and international copyright laws. The compilation of all content on this site is the exclusive property of KBH Københavns Møbelsnedkeri and protected by danish and international copyright laws. All software used on this site is the property of KBH Københavns Møbelsnedkeri or its software suppliers and protected by danish and international copyright laws.

PRIVACY POLICY

Certain parts of the site uses “cookies” to keep track of your visit and to help you navigate between sections. Cookies are small files that are sent by us to your computer or other access device. They can contain information such as your user id and the pages you have visited. We use website analytics cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

If you do not want your visit to the site to be tracked by our cookies, you can set your web browser and/or firewall to disable them. Unfortunately, this may have a negative effect on your use of the site. Please refer to your web browser help file to see how to disable and/or delete cookies on your computer.

We would like to assure you that we are committed to protecting the privacy of all our users. We will ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request.

INFORMATION YOU VOLUNTARILY PROVIDE

When you complete a purchase, consult with our design team, send us an email, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, IP address, phone number or credit card information. By giving us this information, you consent to this information being stored by the KBH Københavns Møbelsnedkeri. In the interest of your privacy, we only collect, use and retain information reasonably required for our legitimate business interests.

INFORMATION WE AUTOMATICALLY COLLECT

When you browse the website or make a purchase, we may automatically collect information about your visit by using cookies. This information may include your device type, browser, IP address, how you came to the website or how you interacted with the website. This information may be used to monitor or improve website performance or deliver targeted advertising. Information from the cookie alone generally will not identify you personally and we will not use this information in connection with any personally identifiable information you have provided.

HOW WE PROTECT YOUR INFORMATION

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning. We implement a variety of security measures when a user make a purchase, enters, submits, or accesses their information to maintain the safety of your personal information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers. If a security breach causes an unauthorized intrusion into our system that materially affects you, then KBH Københavns Møbelsnedkeri will notify you as soon as possible and later report the action we took in response.

We will retain your information for as long as required to deliver your service, agreement or resolve any issues. Please note that we cannot always delete records of all historical data. For example, we are required to retain certain records for financial reporting and compliance reasons.